Knowledge base

• • My Account

    • How do I find my order history?
    • Create an Account

  • Delivery

    • I have received the wrong order / item
    • Has my order been dispatched?
    • Can I pick up my order?
    • Tracking my order and status
    • Missing Item/product

  • Returns & Exchanges

    • Refund & Returns Policy
    • How long does the return process take?
    • Change of Mind Returns
    • What do I do if my item is faulty or damaged?
    • Can I cancel, update or edit my order?

  • Payments, Promos, & vouchers

    • How do I redeem a coupon code?
    • How can I pay for my order?

  • Product

    • Do you price match?
    • Is there a limit on how many items I can purchase?

  • BESTIE and BESTIE Box

    • Cancel my BESTIE Membership
    • How do I sign up to BESTIE?
    • What is BESTIE Box?
    • What is BESTIE?

  • Policies, Terms & Conditions

    • Bestie Terms and Conditions
    • Terms of Use
    • PRIVACY POLICY