If you have received an item that you did not order, or somebody else's order entirely, please let us know by submitting a ticket via the button below, or contacting us via chat.

To help our Customer Service Team solve the issue, we kindly ask that you please attach a clear photo of the incorrect products you have received.

This information will allow us to work out what has happened and fix the problem for you faster.

Submit a ticket

Team MUMSHOP